Please complete the following steps to be able to print at the Tank Stream Labs Sydney Startup Hub office. The printer is located on Level 8 (down the hall, then turn left).
Step 1. If you have printed before 9th of April 2025, uninstall the printing software (Mobility Print). This can usually be found in your downloads or applications.
Step 2. Download the new printing software to your device by following this link: http://10.133.10.101:9163/setup
Step 3. Select a document to print as normal & select the correct printer either:
TSL-FollowMe-BW or TSL-FollowMe-Colour
You will be prompted to input your login credentials. These are the same as your Tank Stream Labs members portal account (i.e. the email and password you use to log in to the portal).
If you don’t remember your details please go to members.tankstreamlabs.com and click on “Forgot Password” to reset your password.
Please note if you change your account username and password it can take up to 24 hours for this change to be reflected on your PaperCut account.
Step 4. Swipe your access pass on the printer. The printer will recognise your card as unknown and ask if you wish to associate your card with your user account. If you wish to register your card, click “Yes” and input your username and password.
Once you have successfully associated your access pass once, you can simply just swipe your access pass to print and scan each time.
If you do not wish to associate your card with your user account, select "No" then put in your username and password.
Important notes:
- If you forget your access pass, you can always type in your credentials on the printer to log in
- Scans will automatically go to your registered email address
- To download and access the printer you will need to be on the Tank Stream Labs network