Printing Instructions - Tank Stream Labs (All Locations)

Please complete the following steps to be able to print at your Tank Stream Labs or Tank Stream Suites office.

Step 1: Download the printing software to your device by following the link below

http://10.133.10.101:9163/setup

Note: if the operating system you see at the top of the page doesn't match what you're using, scroll down to select your operating system.
Complete installation of the printing software and add "TSL-FollowMe-BW" and "TSL-FollowMe-Colour" as your printers

Step 2: Log into your account

You may be prompted to enter your credentials.

Username: TSL Portal Account Username (usually your business email address)
- Note: sometimes this auto-fills your laptop's username. Ensure you're entering the email address associated with your TSL portal
- Password: TSL Portal Password

Note: If you change your account username and password it can take up to 24 hours for this change to be reflected on your PaperCut account.

Step 3. Time to print!

Select a document to print as normal & select the correct printer

TSL-FollowMe-BW or
TSL-FollowMe-Colour

Step 4. Go to the printer

Some locations will allow you to link your access pass to the printer so you don't need to use your credentials each time. If your office has this feature:

Swipe your pass on the printer for the first time.
The printer will recognise your card as unknown and ask if you wish to associate your card with your user account.
Put in your username and password and click "Yes".
Once you have successfully logged in once, you can simply just swipe your access pass to print and scan.

Things to note

Scans will automatically go to your registered email address.
To download and access the printer you will need to be on the Tank Stream Labs network.

If you experience any issues please submit a request under 'General Enquiries' and the team will be in touch.